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Warranty
Client Testimonials

Warranty Policy

R. C. Tronics, Incorporated

Date: Thursday, April 2, 2020

R. C. Tronics, Incorporated warrants our products to be free of defects from our manufacturing facility, located at; 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated will pay for the following: If determined by R. C. Tronics, Incorporated that the control was not free of defect as a result of manufacture, located at 2573 East Kercher Road, Goshen, Indiana 46528. R. C. Tronics, Incorporated will pay one-hour of shop labor rate, determined by customer displayed shop labor rate to remove and replace the defective control. In addition, ground shipping to and from our manufacturing facility, located at 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated offers to our customers a limited three-year warranty to affect a repair or replacement of our controls on a no charge basis. This warranty period will be determined by vehicle / chassis VIN number. R. C. Tronics, Incorporated will not be responsible for shipping charges of products either too or from our manufacturing facility located at 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated will not be responsible for the following; vehicle renting, vehicle towing, monetary loss from vehicle use, food, lodging and travel.

R. C. Tronics, Incorporated will not be responsible for personal injury, loss or damage to property due to installation of products manufactured by R. C. Tronics, Incorporated.

R. C. Tronics, Incorporated will, within sixty days, accept a working, re-saleable product return. All returns will be accessed a 25% re-stocking fee.

R. C. Tronics, Incorporated will not accept return products manufactured specific to our customers requirements.

R. C. Tronics has been an invaluable resource to our company. Their customized electronics has greatly reduced our costs, labor and space needed for completing police package and rescue vehicle installations on all of our fleets. We use R.C. Tronics exclusively to meet our installation needs. Since we started using R.C. Tronics in 2004, our customer satisfaction and approval has increased as well as our customer base. EVS recommends and endorses R.C. Tronics as a company that all up-fitters should use to produce the highest quality police and rescue vehicles.

Marcus N. Rice, Owner and Founder of EVS-Emergency Vehicle Systems, Denver Colorado.


All products manufacured by R.C. Tronics Inc. are warranted to be free of defects and material or workmanship. Liability is limited to repairing or replacing at our factory, without charge, any material or construction defects which become apparent in normal use within the warranty period following the date the equipment was shipped.